A couple of weeks ago, the train I was planning to catch over to see Mum was cancelled. It was a Sunday lunchtime, and trains are only every two hours, so I gave up. I put in for “delay repay”, of course.
This morning my compensation arrived. Rail travel vouchers – which I specify as they cause the much-loathed GWR much more inconvenience and cost than refund to debit card (and I don’t particularly want to email GWR card or bank details). It will come in handy for my next visit (which has been postponed from today to the weekend).